We're confident Jellyblue will become part of your daily routine. That's why every order is backed by a 60-day money-back guarantee.
Try Jellyblue as directed. If you're not completely satisfied, email our support team with "Refund Request" in the subject line, and we'll send further instructions.
We want to be upfront: our own materials have described the 60-day window in two different ways — starting from your purchase date, or starting from your delivery date. Rather than pick one silently, we recommend confirming directly with our support team in writing which date applies to your order, and saving your order confirmation and delivery tracking either way.
Please confirm return shipping responsibility with our support team before sending anything back, as this isn't standardized across every order type.
Reach out through our contact page with your order details, and we'll take care of the rest.